美程回复:酒店丢东西,联系后找到了。携程也不能修改评价,改成??????半吧半星扣在地段,半星扣在旧,半星扣在打扫服务
美程回复:Dear Rainie_uun,Thank you for your share your comment for your experience during your stay with us at Novotel Bangkok IMPACT. It is always a pleasure to receive your feedback and glad to know you have good experience. We are writing signage to be a warmly welcome and a little surprise our guests concert fan stay with us wish your enjoys during stay with us and wish you enjoys with concertI will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kittipong Kongsawat Guest Experience Manager
美程回复:Dear Harsha CThank you so much for your wonderful review.We’re truly happy to hear that our place feels like your home in Bangkok. Knowing that you found the room comfortable, well designed, and very clean means a lot to us.We’re delighted that you had a relaxing and enjoyable stay, and we would love to welcome you back anytime!Best Regards,Mermaid Hotel Management Team