广州白云国际机场美爵酒店

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广州白云国际机场美爵酒店位于机场核心商务区，毗邻产业及物流园区，专设免费穿梭巴士，15分钟直达机场。作为雅高旗下法式高端品牌，拥有多间现代客房及亲子房，配备定制亲肤床品、智能客控及亲子房专设小童备品。设全日制餐厅、会议室、24小时健身房洗衣房，是商务出行、家庭度假及中转旅客的理想之选。

1. › 英文名称：Grand Mercure Guangzhou Baiyun International Airport
2. › 房间数量：139间
3. › 酒店星级：五星级
4. › 行政区域：
5. › 商业区域：
6. › 酒店地址： 广东省 - 广州 - - 空港大道10号, 花都区, 广州（）
7. › 预订电话：400-862-8088

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广州白云国际机场美爵酒店设施与服务

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查看更多点评>> 广州白云国际机场美爵酒店客人点评

• 点评会员：美程网住客 （Business traveler）
  发表时间：2026-01-01 00:00
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  I’m here to pick up the plane. The hotel has a free bus to the airport. But it‘s noisy if a plane flies by at night.
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• 点评会员：美程网住客 （Solo traveler）
  发表时间：2026-01-01 00:00
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  机场旁边，房间宽敞，整体的居住质量不错，早上去机场有免费送行班车很方便
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• 点评会员：美程网住客 （Solo traveler）
  发表时间：2026-01-01 00:00
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  My stay at this new Grand Mercure was mostly excellent, with a few significant service missteps that need addressing. The Positives (and they are strong): · Location & Facilities: The hotel's location is perfect, and the facilities are top-notch, modern, and well-maintained and free scheduled shuttle from and to the airport. · The Room: I stayed in a villa that was spacious, impeccably clean, and very comfortable. The amenities provided were of good quality and met all our needs. · The Breakfast: The breakfast was a highlight. The food selection was more than enough, the taste was excellent, and the restaurant staff were consistently polite and friendly. The Negatives (which impacted the experience): Unfortunately, two incidents marred the otherwise great impression. 1. Check-in Debacle at 3 AM: After a long flight, I arrived at my room around 3 AM to find no electricity. I’ve tried to contact reception via WeChat but were denied three times. Forced to walk back to the lobby, i informed two receptionists. One just looked surprised and walked away to the back office without a word. The other did help to move to a new room, but there was no apology whatsoever from either staff member for the inconvenience in the middle of the night. This was deeply frustrating and a poor start. 2. Unprofessional Behavior at Breakfast: One morning, two staff members in hotel office uniforms (not restaurant staff) entered the breakfast buffet area. They proceeded to pick up fruits, yogurts, and other foods, wrap them in paper napkins, and leave while laughing. This felt unprofessional and somewhat disrespectful to paying guests. This is a beautiful hotel with fantastic facilities, a great location, and comfortable rooms. However, the service inconsistencies—from the unapologetic reception team to the unprofessional staff behavior in common areas—do not currently match the Grand Mercure standard. With proper staff training focused on guest empathy and professionalism, this hotel could easily be a 5-star experience. Until then, it’s a lovely place to stay, but manage your expectations regarding service.
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• 点评会员：美程网住客 （Solo traveler）
  发表时间：2025-12-01 00:00
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  在广州转机，住这个酒店 然后联系酒店有专门的大巴接送挺好的，晚上宵夜也很好吃 活珠子是我自己买的 点外卖也挺方便的 酒店设施也挺好
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• 点评会员：美程网住客 （Couple）
  发表时间：2025-12-01 00:00
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  房间很不错，这个价格能在机场附近住这个价位酒店物超所值，距离机场也很近，适合坐早班机。
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