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点评会员：Guest user （Couple）
发表时间：2025-06-01 00:00
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The vibes of this place are… interesting… but we liked it and it has a very nice view from the room
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点评会员：Guest user （Solo traveler）
发表时间：2025-05-01 00:00
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good experience and will visit again
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点评会员：Guest user （Family）
发表时间：2025-04-01 00:00
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I and my family arrived the hotel at 5pm, yet the staff told us our reserved room was still not ready. This was already quite unpleasant, as the time was quite late. The staff then told us to wait for 30mins, so we went to the hotel cafe to have some drinks.
We tried to order the royal coffee, a non-alcohol cocktail and some juice. Yet they can only provide the juice. I then tried to order some alcohol, but the staff told me they couldn’t do any alcohol, as they ran out of raw materials to make any alcohol drinks coz the sales was not good…..
After 40mins I go back to the front counter… and what amazed me was they told me the room was still not ready, and kept telling some bull **** about the last visitor left late etc… but I mean does those are my problem? Those are your problems! Don’t throw your problem at me please!
So after wasting a whole hour waiting at their lobby and cafe, they finally able to give me the room.
And surprise surprise! The room was not clean at all!!!!!!!!!!!!!?
I found a sticker that looks like some kind of packagings used by last hand at the cupboard, a used cotton stick inside the washroom little drawer, hairs on the chair, water steins at the floor, loose bricks in the showering location, no lotions at the bathtub location, some packaging pieces at the floor, broken makeup mirror lights, old fashion (no smart function) TV…
And the story didn’t end like this yet, a “Room inspector” came, and told me they didn’t “check” the room before my check-in… and she began to check the room, and I told her all those problems, and she seems couldn’t feel like those are some serious problems…..
Seriously if it was not that late, I really prefer to get a refund and change my hotel asap.
Non of those staffs treat the issue seriously, kept blaming something, not proactively solve my problems, not to say no compensation of my time loss and bad experience!
This is not a so call a 5 stars hotel quality! Even worse than some 3 stars. Not recommend.
The only good thing I can say was the staff help me to call taxi… and that’s it, by the way the staff at the cafe don’t even know what flavor their cocktails is before she check whether or not they can make the drinks! Such professional … I mean 90% of your drink menu is not able to make, you don’t need to check!
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点评会员：Guest user （Business traveler）
发表时间：2025-03-01 00:00
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It is not my first time here. I love staying here for business trips in shenzhen, it is in a convenient location in futian. I love the hotel being quiet and not crowded with people, ithas the facilities i need incl swimming pool and sauna, service is good.
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点评会员：Guest user （Business traveler）
发表时间：2024-12-01 00:00
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Excellent location and very good service , they helped calling a taxi with good price
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点评会员：Guest user （Family）
发表时间：2024-12-01 00:00
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The price can be set lower when compare with new hotels with more new set of designs
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点评会员：Guest user （Solo traveler）
发表时间：2024-12-01 00:00
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I love this hotel. Next time I ?come back to Shenzhen I will stay here again without hesitations.
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点评会员：Guest user （Business traveler）
发表时间：2024-10-01 00:00
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Very good value, next to Coco park.
Clean, spacious, nice chinese decoration.
Corporate chinese clients so the service is really good. Front desk 刘润威 was very polite.
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点评会员：会员4980 （商务出差）
发表时间：2020-01-25 00:00
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五洲宾馆性价比挺高，并且服务态度一直都不错。还会继续选择.环境很好，像个大花园。早餐足够吃了，该有的都有，闹中取。。在市中心，位置好五洲宾馆性价比挺高，并且服务态度一直都不错。还会继续选择.环境很好，像个大花园。早餐足够吃了，该有的都有，闹中取。。在市中心，位置好
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点评会员：会员1221 （商务出差）
发表时间：2019-11-05 00:00
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从名字看过去应该是个高档的ZF接待酒店，基础设施，酒店占地都还是很好的。
经营上感觉很像是国营企业的，住房冰箱还锁着，不知道为何？是怕喝了你冰箱饮料还是不给冰箱用？要不要把电视、洗浴龙头也锁上，感觉很莫名其妙。
因为需要办事的地方相对较近才会住这里的，正常情况，不会再住这里了。
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