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点评会员：Guest user （Family）
发表时间：2025-08-01 00:00
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Location is the best. Breakfast good for the Chinese hotels. Bathroom is but old but well managed
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点评会员：Guest user （Solo traveler）
发表时间：2025-08-01 00:00
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Unfortunately had a frustrating stay with everything absolutely disorganised and poorly managed. Check-in took over 40 minutes, and even though I arrived well after the official 2 pm check-in time, I was told my room still wasn’t ready because it was being cleaned (the same went for most people in the queue). The lobby and public areas were constantly noisy and chaotic, with kids running around unchecked which felt more like a theme park than a hotel. Breakfast the next morning wasn’t much better as I had to wait over 20 minutes just to be seated, and by that time the atmosphere had already killed my appetite.
The one real positive is the hotel’s location that gives you easy access to the metro station and most of the city’s main attractions. The property itself feels a little dated (90s luxury as you can imagine), but it’s reasonably well kept. Unfortunately the staff all seemed overwhelmed and disconnected from the front desk to housekeeping. There seemed to have no real warmth or sense of hospitality. Overall this will probably be my first and last stay at an IHG hotel.
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点评会员：Guest user （情侣）
发表时间：2025-08-01 00:00
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房间整体干净整洁，楼层较高，视野较好，而且打扫也很及时，服务也挺好的～
唯一让我心里有点膈应而且对休息影响较大的是第一天晚上凌晨三点多电话莫名其妙响了，而且还不是别人打电话的响声，像是电话被设定闹铃或者挂断后的嘟嘟声，被吵醒后后半夜几乎没怎么睡得踏实，甚至第二天晚上也担心电话会不会又响～（和前台反馈后给我更换了电话，还送了点水果）
另外还有就是床头柜下面的是不是起夜灯是红色的，而且有点故障，一直闪烁，所有灯都关了后看到有点渗人，不注意就没事～
整体体验还是挺好的，希望大家不会遇到我这种情况～
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点评会员：Guest user （家庭旅游）
发表时间：2025-08-01 00:00
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洲际所处地段交通方便，景点基本都在周边几公里内，周边高分的餐厅也多，我入住的房间正好可以看到海景加城市景观，极其完美。房间也很大很舒服，房间里整面墙都是观景窗，洗手间浴室也有整面墙都是景观窗。洲际的服务毋庸置疑那肯定是极其专业极其用心的，总台，客房服务都是反应速度极快，服务到位，门口的接待搬行李迎客，送客，帮客人开关车门都是非常主动热情的。酒店的早餐丰富，鲜榨果汁品种不少，喜欢他们现拉的牛肉面。
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点评会员：Guest user （Traveling with friends）
发表时间：2025-06-01 00:00
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It was great service and very kind all staffs.
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点评会员：Guest user （Solo traveler）
发表时间：2025-06-01 00:00
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In my opinion, this InterContinental doesn’t measure up to others I’ve stayed at across China and the world. While the staff were excellent—accommodating late check-out and communicating well in English—the hotel itself felt old and worn out.
My biggest letdown was the massage place (not hotel-operated), which was downright disgusting, offering inappropriate services that tainted my entire experience.
On the positive side, the breakfast buffet was very good (especially the pork sandwiches), though overcrowded—avoid peak times if possible. The gym was decent, and the views/location were great for my trail run.
A special shoutout to some outstanding staff, like Karl and Vincent—wish I could remember the others' names!
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点评会员：Guest user （Couple）
发表时间：2025-05-01 00:00
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Dirty and old broken furniture. Room wasn’t cleaned properly even after complaining. Furniture very old and broken. Carpets dirty. I was rather disappointed. The fridge and the aircon also didn’t work properly.
However the location is great.
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点评会员：Guest user （Solo traveler）
发表时间：2025-05-01 00:00
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Good hotel, perfect location, hotel is a bit old, but it’s ok.
The only complaint is, the air conditioner is not strong enough, a bit hot at night.
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点评会员：Guest user （Family）
发表时间：2025-04-01 00:00
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Good location. The room is spacious, and the bed is comfy. Service is good and especially thanks to the concierge team and 孙勇 for the assistance.
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点评会员：会员7055 （其他）
发表时间：2020-10-07 00:00
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国庆期间入住，前台工作人员Ricky和Rena服务热情周到，办理速度快，四个房间都升级了套房。酒店位置非常好，地下停车场，附近购物就餐都很方便，本次居住体验非常好
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