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点评会员：Guest user （独自旅游）
发表时间：2025-05-01 00:00
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这次入住彻底被这家酒店的设施与服务惊艳到了！客房里智能设备一应俱全，语音控制灯光、窗帘超有科技感，床垫软硬适中，睡眠体验满分。公共区域更是惊喜满满，24小时的咖啡还有冰块，健身房器材崭新且专业，服务更是细致入微，从前台小燕办理入住的细心讲解到客房服务响应迅速，甚至贴心准备了不同类型的枕头供选择，这里的设施与服务都能满足所有需求，必须五星好评！
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点评会员：Guest user （商务旅客）
发表时间：2025-05-01 00:00
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这家酒店真的太棒了，从入住到离店，每个环节都很细节。房闻非常宽敞、干净、床品舒适，让人感觉像在家里一般自在。酒店的工作人员非常热情友好，无记什么问题，都能及时、耐心地解答，小雨在走的时候给了我们小礼品，他们专业的服务，让我的入住体验更加的完美。酒店设施那些非常完善，全屋智能，非常可以
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点评会员：Guest user （独自旅游）
发表时间：2025-05-01 00:00
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环境舒适，前台小罗服务贴心！酒店环境干净整洁，房间宽敞明亮，床品舒适，睡得很香。工作人员态度热情，有求必应，下次还会选择这里！ 早餐丰富，味道超赞酒店的早餐种类多，食材新鲜，尤其是本地特色小吃很地道。每天醒来都期待这一顿！ 位置便利，高效出行！离地铁站很近，周边餐饮选择多，节省了很多时间，高效完成行程！
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点评会员：Guest user （与好友旅游）
发表时间：2025-05-01 00:00
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成都的房是最后定的，此趟川西之旅睡的最好的一家酒店，床品非常舒服，床垫不硬不软很适合我这种腰不好的人，并且酒店地理位置非常好，出门就是地铁站，去春熙路，太古里，宽窄巷子都很近，酒店后面也有很多小吃店，酒店前台的小姐姐服务态度也很好，川西回来的时候想续住，小雨小姐姐一直在帮忙协调，到晚上快12点给我们弄好，及时发消息告知我们给我们安排续住，下次来成都应该还会选择这里的～
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点评会员：Guest user （Solo traveler）
发表时间：2025-04-01 00:00
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Tidy and clean, staff very friendly. Recommend
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点评会员：Guest user （Couple）
发表时间：2025-04-01 00:00
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This is my second review for this hotel because I chose to stay here again for an additional 3 nights after an earlier one-night stay – and once again, I was thoroughly impressed.
What really stood out this time was how flexible and accommodating the hotel staff were. On the first night, we experienced a minor issue with water seepage in the bathroom. The hotel responded quickly and efficiently by changing our room the next day without any hassle. That level of service set the tone for the rest of our stay.
Throughout the stay, the staff were consistently helpful and went above and beyond to assist us. We had a delivery that was mistakenly sent to the wrong location, and the staff immediately helped us contact the courier, traced the correct address, and ensured it was successfully delivered the next day. Their willingness to assist in every situation made a big difference.
The hotel itself is clean and well-maintained, with daily housekeeping that kept everything fresh. The mattress was extremely comfortable – I even asked for the brand so I could buy one for home (though they weren’t able to share the model). The hairdryer was powerful, and they thoughtfully provided daily coffee and tea in the room.
What makes this hotel extra special is its smart technology. Every room is equipped with an AI assistant (like Alexa) that can control the air-conditioning, open/close the curtains, set alarms, and provide weather updates – a very convenient touch that enhanced the overall experience. They even have a robot that delivers your food if you order in!
Another thoughtful touch was how the staff helped collect my deliveries before I could pick them up – something that many hotels don’t offer.
Overall, this hotel continues to impress me with its combination of excellent service, clean and smart facilities, and great value for money. I would not hesitate to recommend it and will definitely return again.
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点评会员：Guest user （Family）
发表时间：2025-03-01 00:00
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We really enjoyed our 3 nights of stay at Zhanghe Hotel. Easy to get taxi and metro station is just right at the hotel doorstep.
The service crew were great. They make us feel at home.
Good deal to stay here. Free breakfast and supper. Hot and delicious foods being served every morning and supper.
The chef was extremely courteous and friendly. I will stay in this hotel again whenever go to Chengdu.
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