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发表时间：2025-10-01 00:00
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five stars hospitality and good english receptionist
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点评会员：Guest （Business traveler）
发表时间：2025-08-01 00:00
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Very good as usual
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点评会员：Guest （Business traveler）
发表时间：2025-07-01 00:00
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Friendly staff at front desk, rooms spacious and best option with the budget. AC wasn't the best in the room ,and the front desk girl was confused about my Chinese wife, mistaking her as a your guide. The manager intervened and helped a lot, and we got checked in great.
The bus ticket to Terracotta warriors is via third party, you must be able to speak the language to book with them
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点评会员：Guest （Family）
发表时间：2025-03-01 00:00
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This hotel has exceeded my expectations, and a significant part of that is due to the exceptional service I received from Anne He. She went above and beyond to assist me, ensuring I arrived at my destination without any problems. I am deeply impressed and grateful for her help. Thank you!"
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点评会员：Guest （Family）
发表时间：2024-08-01 00:00
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We were very pleasantly surprised by the hotel and especially by the staff. The check-in process went very smoothly and we were allocated a huge room! The room was inspired by Captain America and had a play area with a tent and the single bed sheets decorated with Captain America and huge stuffed animals. Special mention to Flora Feng, the Customer Service Manager, who visited us in our room and offered us a nice welcome kit. Not only that, but she helped us make reservations for our visit to the Terracotta Warriors due to our inability to use Chinese-only mobile apps. It was not her role but she helped us using her personal mobile phone with great involvement and willingness to help. They made us feel at home! The breakfast was very varied with lots of choice. Don't miss it!
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点评会员：Guest （Solo traveler）
发表时间：2024-04-01 00:00
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I had an overall great experience at Titan Hotel, the staff was very friendly and helpful. The room was great, very clean and comfortable for my needs. The air conditioning was not working due to it being spring time and I was told it would start working in 2 weeks after my stay. Luckily the windows did open and it was a cool breeze that would come in. My only suggestion to the hotel was not to put guest that smoke on the same floor as the non smoking. In China many many people smoke. The hallway may have had the scent of smoke but my room never smelled like it. Otherwise this hotel was great near a metro station. Also the breakfast was great.
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点评会员：Guest （Family）
发表时间：2024-03-01 00:00
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We came from England visiting Xi’an where we used to work and live 30 years ago. We originally booked four nights, and then extended one more night without hassle. The location, the bedding and the room service were all excellent. We were welcomed in our room with a basket of various snacks. We were provided with several bottles of drinking water every day, all to our great pleasure. The room was spacious. we were really very happy to have chosen this hotel. Thanks to the management and all the staff who have made our stay a memorable one.
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点评会员：Guest （Solo traveler）
发表时间：2024-02-01 00:00
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I like the hotel very much it's very clean and Ellen Zhang is very nice and she helped me whenever i need something i like it so much i will always come to this hotel ????
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点评会员：会员6567 （商务出差）
发表时间：2020-04-14 23:31
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酒店可以，前台服务也不错，崔经理升级小套房，心情美美哒，退房帮忙叫了出租车，服务真的很暖心，下次还来酒店??
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点评会员：会员7584 （商务出差）
发表时间：2020-04-13 22:51
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酒店很好，前台还有挡风玻璃，特别贴心，总台服务也很棒，有需要都尽可能满足，都是经理在服务，很不错，下次再来
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